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No other auto shop compares to the excellent customer service I received here. Tom was very helpful when I had questions about pricing after a mix up. I plan on telling everyone that this is the place to go.
Social, casual customer service that cares about the customers and gives honest feedback on the reality of whatever your situation is.
A lot of person to person interaction, and useful information. Definitely a good stop for anyone just passing through and needing help, as well as customers interested in having a go-to car shop to be a regular customer at.
We will be returning.
I had a good experience at AAMCO Hburg. I went to AAMCO to get 70K mile maintenance done on my Honda Accord, which included brake fluid, transmission fluid, and power steering fluid changes. The people there were courteous and clear, explaining what was to be done on the car and what to expect, and reminded me of the current 2-for-the-price-of-1 fluid change discount they were running. The work was done quickly and at a fair price. Overall, a positive experience.
AAMCO had amazing customer service! They were very nice people and they were very accommodating! The biggest thing for me was that they were very honest and even called me and asked which route I would like to take based on the situation with my car. Just to ensure that they wouldn't rip me off. Additionally, they did not charge me for the first labor hour as they were very understanding of my unfortunate situation with my car. All of which was not my fault or theirs. Overall, it was a great experience! Great Customer Service!!
You get what you pay for. Even as a JMU student I have had plenty experience trying to take my car into cheap shops and getting shoddy work done that didn't last. These guys are good at what they do and are very up front with you. I like to work on my own car as much as possible now, but when something is beyond me I'd take my car here because i trust em. Pay no mind to the angry parents, these guys are great when you want to be sure the job gets done right.